7777c7 Privacy Policy

1. Information We Collect

7777c7 collects personal data only to the extent necessary to operate a safe, compliant, and enjoyable gaming platform. The categories of personal data we collect are set out below.

1.1 Registration Data

When you create a 7777c7 account, we collect the information you provide directly, including:

• Identity information: Full legal name, date of birth, gender.
• Contact information: Mobile phone number, email address, residential address including city (e.g., Dhaka, Chittagong, Sylhet, Khulna).
• Account credentials: Username and encrypted password hash. We never store plaintext passwords.
• Payment information: bKash, Nagad, or Rocket mobile wallet numbers associated with your account for deposit and withdrawal purposes.

1.2 Identity Verification (KYC) Data

To comply with our know-your-customer obligations and to prevent fraud and underage gambling, we may collect copies of government-issued identity documents, including:

• National Identity Card (NID) number and scan.
• Passport or driving licence details where an NID is unavailable.
• Proof of address documents (e.g., a recent utility bill or bank statement issued within 90 days).
• Selfie photograph for biometric identity matching where required.

1.3 Transaction Data

We automatically record all financial activity on your account, including deposit amounts, withdrawal requests, bonus credits, wagering history, game results, and account balance changes. Transaction data is retained for a minimum of five years to satisfy applicable financial record-keeping obligations.

1.4 Technical & Device Data

When you access the 7777c7 platform, our servers automatically collect certain technical information, including:

• IP address and approximate geographic location derived from it.
• Device type, operating system, and browser version.
• Session timestamps, pages visited, and features used.
• Referring URL (the page you visited immediately before 7777c7.app).
• Cookie identifiers and similar tracking technologies (see Section 7).

1.5 Communications Data

If you contact our customer support team by email or live chat, we retain records of those communications — including your messages and our responses — for quality assurance, training, and dispute resolution purposes.

2. How We Use Your Personal Data

7777c7 uses your personal data for the following purposes, each supported by a lawful basis for processing:

We will not use your personal data for any purpose that is incompatible with those listed above without first notifying you and, where required, obtaining your consent.

3. Legal Basis for Processing

7777c7 processes your personal data under the following legal bases:

• Contractual necessity: Processing required to fulfil our obligations under the Terms & Conditions you accepted at registration — including account management, payment processing, and game delivery.
• Legal obligation: Processing required to comply with applicable AML, KYC, and financial record-keeping laws.
• Legitimate interests: Processing necessary for fraud prevention, platform security, and responsible gaming monitoring, where those interests are not overridden by your rights.
• Consent: Processing for optional purposes such as marketing communications, for which you may withdraw consent at any time by contacting [email protected].

4. How We Share Your Personal Data

7777c7 may share your personal data with the following categories of third party, strictly on a need-to-know basis and subject to appropriate data protection agreements:

4.1 Payment Service Providers

To process deposits and withdrawals, we share necessary payment details with mobile financial service providers including bKash, Nagad, Rocket, and Upay. These providers operate under their own privacy policies and applicable financial regulations. 7777c7 does not store full payment credentials beyond what is required for transaction matching.

4.2 Game Software Providers

Third-party game studios — including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi — may receive a pseudonymous player identifier and session token to load and operate their games within the 7777c7 platform. These providers do not receive your full name, contact details, or payment information.

4.3 Identity Verification Partners

To fulfil KYC obligations, we may share identity documents and personal details with regulated third-party identity verification service providers. These providers process data solely on our instruction and are contractually prohibited from using it for their own purposes.

4.4 Legal & Regulatory Authorities

7777c7 will disclose personal data to law enforcement agencies, financial intelligence units, or regulatory bodies where required to do so by law, court order, or to protect the legal rights and interests of 7777c7 or its players. We will notify you of any such disclosure where permitted by law to do so.

4.5 Business Transfers

In the event that 7777c7 undergoes a merger, acquisition, or sale of all or part of its business assets, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and any material change to how your data is processed as a result.

5. Data Retention

7777c7 retains personal data for as long as your account remains active and for a reasonable period thereafter, subject to the following minimum retention periods:

• Account and registration data: Retained for a minimum of 5 years following account closure to satisfy AML and KYC record-keeping obligations.
• Transaction records: Retained for a minimum of 5 years from the date of each transaction.
• KYC documents: Retained for a minimum of 5 years from the date of verification or account closure, whichever is later.
• Support communications: Retained for 2 years from the date of the last interaction unless a longer period is required for dispute resolution.
• Technical and device data: Retained for up to 12 months from the date of collection, unless required for an ongoing investigation.
• Marketing consent records: Retained until you withdraw consent and for 1 year thereafter as evidence of compliance.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be linked to an identifiable individual. Where anonymisation is used, the resulting data may be retained indefinitely for statistical and analytical purposes.

6. Your Data Protection Rights

Subject to applicable law, you have the following rights in relation to your personal data held by 7777c7:

• Right of access: You may request a copy of the personal data we hold about you at any time. We will respond within 30 days of receiving a valid request.
• Right to rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct it without undue delay.
• Right to erasure: You may request that we delete your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations. Erasure requests cannot be fulfilled where retention is required by law (e.g., AML record-keeping).
• Right to restrict processing: You may request that we temporarily limit the way we process your data — for example, while the accuracy of your data is being contested.
• Right to data portability: You may request that we provide your personal data in a structured, machine-readable format for transfer to another service provider, where technically feasible.
• Right to object: You may object to processing based on our legitimate interests at any time. We will cease such processing unless we can demonstrate compelling legitimate grounds that override your interests.
• Right to withdraw consent: Where processing is based on your consent (e.g., marketing communications), you may withdraw that consent at any time by contacting [email protected]. Withdrawal does not affect the lawfulness of processing carried out prior to withdrawal.

To exercise any of the rights listed above, please contact our Data Protection team directly at [email protected]. Please include your registered username and a clear description of your request. We will acknowledge receipt within 48 hours and respond substantively within 30 calendar days.

7. Cookies & Tracking Technologies

The 7777c7 platform uses cookies and similar tracking technologies to enhance your browsing experience, maintain your session state, and gather analytics about how the platform is used. The categories of cookies we use are as follows:

• Strictly necessary cookies: Essential for the platform to function correctly — for example, session management, authentication tokens, and security cookies. These cannot be disabled.
• Functional cookies: Remember your preferences, such as language settings and display options, to personalise your experience on return visits.
• Analytics cookies: Collect anonymised data about page views, session duration, and navigation paths to help us improve the platform. No personally identifiable information is transmitted via analytics cookies.
• Marketing cookies: Used only where you have provided explicit consent to receive targeted promotional content relating to 7777c7 offers, cricket events, and seasonal promotions.

You may manage or disable non-essential cookies through your mobile browser settings at any time. Please note that disabling functional cookies may affect certain features of the 7777c7 platform. We do not use cross-site tracking cookies or share cookie data with advertising networks.

8. Data Security

7777c7 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. These measures include:

• Transport Layer Security (TLS/SSL): All data transmitted between your device and 7777c7 servers is encrypted using 256-bit TLS encryption.
• Data at rest encryption: Sensitive personal data and financial records stored in our databases are encrypted at rest.
• Access controls: Personal data is accessible only to authorised 7777c7 personnel on a strict need-to-know basis. Access is logged and regularly audited.
• Password security: Account passwords are stored as salted cryptographic hashes. 7777c7 employees cannot view your password in plaintext.
• Penetration testing: Our platform undergoes regular security assessments and vulnerability scanning by independent security professionals.
• Incident response: In the event of a personal data breach, 7777c7 will notify affected players without undue delay and take immediate remediation steps.

While we take every reasonable precaution to safeguard your data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your own account credentials and for notifying us immediately at [email protected] if you suspect unauthorised access to your account.

9. Minors & Age Restriction

The 7777c7 platform is strictly intended for adults aged 21 years and older. We do not knowingly collect, process, or retain personal data from individuals under the age of 21. If we become aware that personal data has been submitted by or on behalf of a minor, we will immediately suspend the associated account, delete all related personal data, and refund any deposited funds to the originating payment method.

If you believe that a minor has registered on the 7777c7 platform, please notify us immediately at [email protected]. We take the protection of minors with the utmost seriousness and will act on all such reports without delay.

10. International Data Transfers

As an internationally operated platform, 7777c7 may transfer personal data to servers or service providers located outside Bangladesh. Where such transfers occur, we ensure that appropriate safeguards are in place — including contractual data protection clauses and, where applicable, transfers only to jurisdictions that maintain an adequate level of data protection. By using the 7777c7 platform, you acknowledge and consent to the transfer of your data as described in this section.

11. Updates to This Privacy Policy

7777c7 reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data practices, applicable law, or platform features. Where changes are material, we will notify you by posting a clear notice on the 7777c7 platform or by sending a notification to your registered email address or mobile number at least 7 days before the changes take effect.

Your continued use of the 7777c7 platform after the effective date of any revision constitutes your acceptance of the updated Policy. We encourage you to review this page periodically. The "Last Updated" date at the top of this Policy will always reflect the most recent revision.

12. Contact & Privacy Enquiries

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 7777c7 handles your personal data, please contact our dedicated support team. We are available around the clock, seven days a week, aligned to Bangladesh Standard Time (BST, UTC+6).